Reference

Your Privacy on crowns odds

Q: What if I think my data has been leaked or misused?

Contact our privacy officer immediately at privacy@crownsodds.club and report the issue. We'll investigate within 24 hours and, where local law permits, notify any affected players. Check your account under Security Logs to see all login attempts and IP addresses.

We handle your account details, payment information and activity logs with the same care we apply to withdrawals and live-table streams.

Account security verified at every loginPayment data encrypted end-to-endYour personal info never sold or shared without consent

Explore the Lobby Read FAQ

How We Collect and Use Your Information

crowns odds Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email, phone number, and identification to comply with local verification requirements. We also track your activity — games you play, deposits you make via DANA, OVO, GoPay and QRIS, and withdrawal requests — to detect fraud, process

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payouts, and improve your experience. Your data is stored on secure servers where local law permits, and we keep records for the duration of your account plus a retention window for dispute resolution. We do not sell your information to third parties. We share data only
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with payment processors who clear your transactions and, where local law permits, with regulatory authorities if required.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & ACCESS

Request Your Data or Change Your Privacy Settings

You have the right to see what data we hold about you, update it, or request deletion where local law permits.

Live Chat Open a chat from the lobby 24/7. Select 'Account & Privacy' from the menu to connect with a team member who can walk you through data requests.

Email Support Send privacy inquiries to [email protected]. Include your account email and describe what data access or changes you need.

Account Settings Log in, go to Settings > Privacy & Security, and use the 'Request Your Data' button to initiate a self-service data export.

DATA PROTECTION

Security, Cookies and Account Control

Every deposit and withdrawal on crowns odds is encrypted using industry-standard TLS protocols.

Encryption Standard

All payment data and account credentials are transmitted over TLS 1.2 or higher, the same encryption used by banks processing DANA and OVO transfers.

Cookie Management

We use session cookies for login persistence and analytics cookies to track feature usage. You can delete or disable cookies in your browser or request a cookie-free mode from support.

Two-Factor Authentication

Enable 2FA in Account Settings to require a one-time code on new logins. This adds a layer of protection even if your password is compromised.

Account Pause Options

Use Account Controls to temporarily pause login access or set a session limit. These changes take effect immediately and do not affect pending withdrawals.

Data Retention Window

We retain your account data for the life of your account plus 12 months after closure. Withdraw all funds before requesting deletion if you wish to exit entirely.

Privacy Officer Contact

Questions about how we handle your data? Email [email protected] for direct escalation to our data protection team. Response time is typically 48 hours.

Common Privacy Questions Answered

We retain your account record for 12 months after closure for dispute resolution and audit purposes. You can request full deletion after that window by emailing support. Any pending payouts remain available during the retention period.

Yes. We record deposit and withdrawal dates, amounts, and transaction IDs to verify payouts and prevent fraud. Your actual payment app data (like your DANA balance history) stays in your own wallet app; we only see the confirmation from our payment partner.

Absolutely. Go to Account Settings > Privacy & Security and click 'Request Your Data' to download a full export. You'll receive a file listing your profile, activity logs, and all recorded transactions within 3 business days.

Only our fraud team, payment processors, and support staff with a reason to access your account can view it. Your activity is never shared with other players. Depends on local law, we may disclose data to authorities if legally required.

Cookies store your login session, language choice, and game preferences so you don't re-login constantly. Analytics cookies help us understand which tables and slots players use most. Disable cookies in your browser settings, though this may slow your login experience.

Contact our privacy officer immediately at [email protected] and report the issue. We'll investigate within 24 hours and, where local law permits, notify any affected players. Check your account under Security Logs to see all login attempts and IP addresses.

No. We do not sell, rent, or share your personal data with third-party marketers. We share payment data only with our processors (DANA, OVO, GoPay, QRIS partners) to clear your transfers. All other data stays within crowns odds.

Your Privacy on crowns odds

Request Your Data or Change Your Privacy Settings

Security, Cookies and Account Control

Encryption Standard

Cookie Management

Two-Factor Authentication

Account Pause Options

Data Retention Window

Privacy Officer Contact

Common Privacy Questions Answered

01 What happens to my data if I close my account?

02 Are my DANA, OVO, GoPay and QRIS transactions logged?

03 Can I see what data crowns odds has collected about me?

04 Who else can see my account activity and game history?

05 How do you use cookies, and can I opt out?

06 What if I think my data has been leaked or misused?

07 Does crowns odds share my information with affiliate sites or advertisers?

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